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Right of withdrawal

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or self-employed professional activity.


Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, take or takes possession of the goods. To exercise your right of withdrawal, you must inform us (Herr Roeder & Kuhlemanns SpeicherArt GbR, Am Speicher 3, 24239 Achterwehr, telephone: 01785796290, e-mail address: kontakt@speicherart.de) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or an e-mail). You may use the attached model withdrawal form for this purpose, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.


Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, excluding the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earlier.

You must send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods if this loss of value is attributable to handling of the goods other than what is necessary to establish their nature, characteristics and functioning.


Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts

  • for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;

  • for the supply of goods which are liable to deteriorate or expire rapidly;

  • for the supply of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract but which can only be delivered at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market which the trader cannot control;

  • for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts

  • for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery;

  • for the supply of goods which, after delivery and by reason of their nature, have been inseparably mixed with other items;

  • for the supply of audio or video recordings or computer software in sealed packaging, if the seal has been removed after delivery.


Special note on our configurators (individually configured goods)

Orders that you place via our (online) configurators, in particular furniture and fixtures individually configured according to size, material, colour, layout or features, are generally goods that are not prefabricated and for the production of which your individual selection or determination is decisive, or which are clearly tailored to your personal needs.

For such goods individually configured via the configurator, there is therefore, in accordance with the statutory exception set out above, no right of withdrawal.


You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods if this loss of value is attributable to handling of the goods other than what is necessary to establish their nature, characteristics and functioning.


Model withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it to us.)

To:

Herr Roeder & Kuhlemanns SpeicherArt GbR
Am Speicher 3
24239 Achterwehr

E-mail address: kontakt@speicherart.de

  • I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods (*)

  • Ordered on ()/received on ()

  • Name of consumer(s)

  • Address of consumer(s)

  • Signature of consumer(s) (only if this form is notified on paper)

  • Date