
5-year warranty on the light source in our lamps
We offer you an exclusive free 5-year warranty on the light source built into your lamp, worth €79. Should the light source fail within this period, you will of course receive a free replacement. We cover the shipping of the lamp both ways.
Your satisfaction and the long-term performance of our products matter to us.
How to claim the warranty:
Make a warranty claim: Send an email to kontakt@speicherart.de with the subject “Warranty claim & order number” from your order confirmation.
Provide information: Please include the order number and a description of the problem with the light source in your email.
Return the lamp: If required, we will send you instructions for returning the faulty lamp.
Receive your replacement: Once we have received and inspected the faulty light source, we will replace it and send your repaired lamp straight back to you.
We are always happy to answer your questions and hope you enjoy your lamp for many years to come.